Privacy Policy
Privacy Policy
Effective Date: 29 April 2025
1. Introduction
Welcome to Neale Cranwell Coaching. We are committed to safeguarding your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information.
2. Data We Collect
We may collect the following personal information:
Contact Information: Name, email address, telephone number.
Health and Fitness Data: Weight, progress photographs, dietary preferences, and other fitness-related information.
Communication Records: Correspondence via email, WhatsApp, Facebook Messenger, and other platforms.
Technical Data: IP address, browser type, and other technical details when you visit our website.
3. How We Use Your Data
Your data is used to:
Provide personalised coaching services.
Develop tailored nutrition and training programmes.
Monitor progress and adjust plans accordingly.
Communicate updates, respond to enquiries, and provide support.
Send newsletters or promotional materials (only with your consent).
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Third-party platforms that assist in delivering our services (e.g., email marketing tools).
Legal Obligations: When required by law or to protect our rights.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data under certain conditions.
Object to or restrict the processing of your data.
Withdraw consent at any time (this does not affect the lawfulness of processing based on consent before its withdrawal).
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Neale Cranwell